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Why does the medical part of a claim move so slowly?


515-224-4400 or 1-800-890-4544 The answer to this question lies in the conflict between the insurance company and you as the injured person. Insurance companies hate spending money and try to use doctors who will help them in that goal. Cooperative doctors who are being paid by the insurance companies, whether you have a personal injury or a workers' compensation claim, the insurance industry knows that delay tends to help it, and harm the injured person. For that reason, we see unreasonable insurance delay in both types of cases. A perfect example of delay arises in workers' compensation when the insurance company drags its feet on authorizing medical care. A worker might have a severe shoulder injury and even after seeing the company doctor you find out there is a several week delay to get an MRI, or a couple of months delay to get into see a surgeon. By grinding the medical progress to a near halt the insurance company knows that some workers will simply give up and go away. Don't do this! Although it's very aggravating to have an insurance company playing the "delay" game with you, the only way you can protect your rights is to keep pushing for the medical care that you need. It's always a good idea to document your frustration over the delay with medical care in writing. Send an e-mail or a fax to the employer or the work comp insurance company documenting your complaint. It has to be done in writing. This way there can be no claim that the insurance company didn't understand the delay was working against you. Individuals with these problems should call to discuss other options available. There's no charge for the phone call to our office as you can only make decisions about your case if you are armed with the correct information. 515-224-4400 or 1-800-890-4544

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Lawyer, Lawyer, Dutton & Drake, L.L.P.

Lawyer, Lawyer, Dutton & Drake, L.L.P.
1415 Grand Ave.
West Des Moines, IA 50265

Phone: 515-421-8825
Fax: 515-223-4121
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